RETURN EXCHANGE POLICY / FREE SHIPMENT
A McDonald Shoemakers ships worldwide.
Shipments worldwide are with DHL
Shipments within Australia are delivered by Australia post parcel post service. We do not deliver to P.O boxes.
As per laws regulating international commerce and trade, all shipments are accompanied with an official invoice with the declared values of each item in Australian dollars. Discounted items reflect discounted prices.
Shipments within Australia are calculated inclusive of 10% GST. All countries outside Australia are GST/VAT exempt.
The prices of the products published on the web site Andrew McDonald Shoemakers reflect the actual retail price of the goods which are inclusive of 10% GST.
Shipments outside of Australia can be subject to import duties, local taxes and customs fees.
Payment of the above local taxes and custom fees is the sole responsibility of the customer.
Orders are shipped from Andrew McDonald Shoemakers in Sydney, Australia from Monday to Friday from 11:00 a.m. to 5:30 p.m. (EST) Orders placed from Friday evening until Monday morning will be processed on Monday morning.
Orders for available merchandise, based on the confirmation of the availability of the merchandise and verification of the Bank Transaction, are shipped during the day the order has been placed. Credit Cards are debited immediately at the moment the order is processed based on the verification of the Bank Transaction.
PRE-ORDER MERCHANDISE: SHIPMENT IS UPON THE ARRIVAL OF THE MERCHANDISE
Orders will be shipped once the payment has been verified and the merchandise is in stock. Credit Cards are debited imediately at the moment the order is placed based on the verification of the Bank Transaction.
All shipments within Australia are sent by Australia post, parcel post service. Average delivery between 1-3 days.
REST OF THE WORLD
All international shipments are sent with DHL international service. Average delivery time 3-5days .
Domestic shipments can be tracked at: http://auspost.com.au/track/track.html
If for any reason, customers are not satisfied with the order, the unused item(s) can be returned within 10 days of delivery. Clients must follow the official A McDonald Shoemakers policy as stated here below:
GOODS MUST BE RETURNED IN THEIR ORIGINAL PACKAGING AND ORDER / INVOICE IN UNWORN CONDITION.
A WRITTEN REQUEST FOR AUTHORIZATION:
Clients must contact firstname.lastname@example.org with a written request to return the item(s) within 10 days from the date of delivery. The written request must include the item invoice number the item name and size to be returned and the number of item(s) to be returned along with a description detailing the nature of the return.
A McDonald Shoemakers will ship Clients the returned corrected goods free of charge or will refund the incurred expenses. Andrew Mcdonald Shoemakers reserves the right to refuse unauthorized returns.
A McDonald Shoemakers will NOT accept any items that have been worn, washed or altered for any reason.
A McDonald Shoemakers reserves the right to INSPECT returned merchandise and assess re-stocking fees depending on the state of the returned merchandise.
All authorized returned merchandise is subject to-entry inspection which is at the sole discretion of A McDonald Shoemakers and must meet all the requirements listed under the Return Policy. A McDonald Shoemakers reserves the right to assess re-stocking fees depending on the state of the returned merchandise.
If the authorized returned item(s) pass re-entry inspection, the Customer will receive a confirmation of the return from email@example.com
If the customer requests a Size Change or New Item the exchange item will be sent to the Client free of charge.
If the Customer requests a refund, the refund less the original shipping charges (and any re-stocking fees), will appear on the Client’s Credit Card statement within two billing cycles. The billing cycles may differ from Credit Card to Credit Card.
A McDonald Shoemakers reserves the right to refuse unauthorized returns.
This sizing chart is designed as a comparison to commonly used sizing systems . The systems differ in what they measure , what unit of measure they use and where the size 0 is positioned . The english system for mens shoes that i use is based on the length of the last measured in barleycorn 1/3inch . If you are uncertain of your size and how it translates to my sizing system please email and we will endeavour to assess your size .